Glossika's recording function works on the following browser versions:
Safari 14.1 – 15.1
Safari on iOS: 14.8 – 15
Chrome: 49 – 99
Chrome for Android: 96
Edge 79 – 95
Firefox: 29 – 96
If your browser is on one of our supported versions, but the recording feature is not working, please try the following things:
Clear the browsing cache
Use Glossika in incognito/private mode
If the problem persists, your microphone may be disabled. Please refer to Google's help articles on how to enable the microphone feature in Chrome:
Glossika's recording function is not working on Chrome on my iPhone & iPad
Glossika's recording function is not working on Chrome on my Android device
Glossika's recording function is not working on Chrome on my computer
If none of the above solutions work for you, please send us a screen recording at [email protected] to help us understand the situation, and we’ll see what we can do. Thank you very much.