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How to contact your customer service team?
How to contact your customer service team?
Tess Yang avatar
Written by Tess Yang
Updated over 5 months ago

We are happy to help! Please feel free to contact us via email or live chat.

Due to time zone differences, we’ll do our best to respond within a business day.


  • email

You can reach us via [email protected].

It will help us resolve your issue more quickly if you also let us know: which Glossika platform you're using (Web, iOS, Android), your app version (if on iOS/Android), your browser (if on Web), and the type of phone you're using and what version its operating system is. We also strongly recommend submitting a screenshot or screen recording of your issue, if possible. 

Thank you very much!


  • in-app live chat (the iOS/Android app, the web app)

    • the iOS/Android app (''Account'' > ''Contact US'')

  • the Glossika web app (see the "chat" icon in the bottom-right corner)

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