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[Android app] Audio stops when the screen shut off (Android 7-14)
[Android app] Audio stops when the screen shut off (Android 7-14)

In device settings, set "app battery usage" to "unrestricted"

Tess Yang avatar
Written by Tess Yang
Updated over a week ago

This guide will explain:


How to update the battery settings if your device is using Android 11-14

To let Glossika play in the background on devices running Android 11-14, please update Glossika's permissions:

1. Close the Glossika app, if you have it open

2. Open your phone's "Settings" menu

3. Click on "Apps" and then select "Glossika"

4. Navigate to "App battery usage'' and set it to "Unrestricted"

5. Click on "all Apps" and select "Optimize battery usage"
6. Set "Optimize battery usage" to "Don't optimize"

You should now be able to hear your session audio even if you lock your device.

(Note: if you are in Full-practice Mode, or if you have recording enabled, Glossika will pause to wait for your input after each rep. To use Glossika on the go, we recommend using Listening-only Mode.)


How to update the battery settings if your device is using Android 8-10

To let Glossika play in the background on devices running Android 8-10, please update Glossika's permissions:

1. Open your phone's "Settings" menu

2. Click on "Apps & notifications'' and then select "Glossika"

3. Navigate to "Battery" and select "Optimize battery usage"
4. Set "Optimize battery usage" to "Don't optimize"

You should now be able to hear your session audio even if you lock your device.

(Note: if you are in Full-practice Mode, or if you have recording enabled, Glossika will pause to wait for your input after each rep. To use Glossika on the go, we recommend using Listening-only Mode.)


How to update the battery settings if your device is using Android 7

To let Glossika play in the background on devices running Android 7, please update Glossika's permissions:

1. Open your phone's "Settings" menu

2. Click on "Apps'' and then select "More" from the top-right corner of the page

3. Navigate to "Special access" and select "Optimize battery usage"

4. Tap on "All apps"

5. Click on "Glossika" and then set it to "switch off"

You should now be able to hear your session audio even if you lock your device.

(Note: if you are in Full-practice Mode, or if you have recording enabled, Glossika will pause to wait for your input after each rep. To use Glossika on the go, we recommend using Listening-only Mode.)

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