Please note that this action is non-reversible. There is no way to un-delete an account or recover progress from a deleted account.
This guide will cover:
How to delete your account via the web platform
How to delete your account via the iOS app
How to delete your account via the Android app
Deleting your account via our web platform
To delete your Glossika account, please:
1. Click on your name, then select "Profile" from the drop-down menu
2. Scroll down to the bottom of your profile page and click "Delete Account"
What happens after clicking "delete account" depends on your account type:
1. If you do not have an active Glossika subscription, you will see a popup asking for confirmation that you'd like to delete your account. After confirming your decision, your account will be immediately deleted.
2. If you have an active Glossika subscription, you will instead see a popup asking you to first update/cancel your subscription — you can also contact our customer service team ([email protected]) for help doing so.
Deleting your account via the iOS app
Please make sure you've canceled your subscription via Apple support before deleting your Glossika account.
Otherwise, your subscription will continue to be automatically renewed by the App Store, even though you no longer have an account. We know this is inconvenient, but we can not make any changes to your iOS account for you.
1. Click the ''Account'' button at the bottom-right corner of the iOS app
2. Scroll down to the bottom of the ''Account'' page and click the "Delete Account" button
3. What happens after clicking "delete account" depends on your account type.
If you do not have an active Glossika subscription, you will see a popup asking for confirmation that you'd like to delete your account. After confirming your decision, your account will be immediately deleted.
If you do have an active Glossika subscription, you will instead see a popup asking you to first update/cancel your subscription. You can also contact our customer service team ([email protected]) for help doing so.
Deleting your account via the Android app
Please make sure you've canceled your subscription via Google Play Help before deleting your Glossika account. More details are available on this page: Cancel, pause, or change a subscription on Google Play, and you may request a refund from Google here.
Otherwise, your subscription will continue being automatically renewed by the Google Play Store, even though you no longer have an account. We know this is inconvenient, but we can not make any changes to your Google account for you.
1. Click the ''Account'' button at the bottom-right corner of the Android app
2. Scroll down to the bottom of the ''Account'' page and click the "Delete Account" button
3. What happens after clicking "delete account" depends on your account type.
If you do not have an active Glossika subscription, you will see a popup asking for confirmation that you'd like to delete your account. After confirming your decision, your account will be immediately deleted.
If you do have an active Glossika subscription, you will instead see a popup asking you to first update/cancel your subscription. You can also contact our customer service team ([email protected]) for help doing so.