Help Center (English Version)

57 articles in this collection
Written by Sheena Chen and Claudia Chen

How can I do recordings on my iPhone? How to allow Safari access to my microphone?

Glossika’s recording feature currently only works on Safari if your iOS is 13.3.

Written by Sheena Chen
Updated over a week ago

Using Glossika: General

How long does it take to learn your new language?

Ask yourself: Is this a language you previously learned before? How different is this language from your native language?

Written by Sheena Chen
Updated over a week ago

How do I open a new course?

Written by Sheena Chen
Updated over a week ago

How do I start a course over? Can I reset it?

Written by Sheena Chen
Updated over a week ago

Why is there low and high in each CEFR level?

It's simply a way to break up the large amount of vocabulary and patterns to learn.

Written by Sheena Chen
Updated over a week ago

What is the placement test, and what's the right way to do it?

Written by Sheena Chen
Updated over a week ago

What will happen if I re-take the placement test?

This will allow you to to level down or level up.

Written by Sheena Chen
Updated over a week ago

Can I select how many sentences I want to learn per day?

Written by Sheena Chen
Updated over a week ago

How many learning items does Glossika have for each languages?

Every language has a growing number of learning items.

Written by Sheena Chen
Updated over a week ago

How many topics does Glossika have? And can I turn topics on and off anytime?

We have 149 topics available.

Written by Sheena Chen
Updated over a week ago

What dialect does Glossika provide for Irish?

The Irish dialect you hear on Glossika is the Central Connemara dialect.

Written by Sheena Chen
Updated over a week ago

Can I download any learning materials for offline use?

Written by Sheena Chen
Updated over a week ago

What does Rep mean? Why calculate the number of Reps?

Rep is used to calculate and evaluate your learning progress.

Written by Claudia Chen
Updated over a week ago

Can I adjust the speed of the audio?

Yes, you can adjust the speed of audio in Settings.

Written by Claudia Chen
Updated over a week ago

How to Use Glossika to Learn a New Language?

We recommend that you make use of the "full practice' mode in order to learn actively.

Written by Sheena Chen
Updated over a week ago

What's Weekly Progress Report?

Written by Claudia Chen
Updated over a week ago

Can I start Glossika training from where my level is?

Yes, Glossika is able to start from where your level is.

Written by Sheena Chen
Updated this week

How do I report (a problem) on sentences?

Written by Claudia Chen
Updated over a week ago

Why is there a green/yellow/red dot on the progress page?

The dots indicate your learning progress!

Written by Sheena Chen
Updated over a week ago

Is Glossika suitable for absolute beginners?

Written by Sheena Chen
Updated over a week ago

Why is there emoji before sentences?

Emoji help putting things in context!

Written by Sheena Chen
Updated over a week ago

Using Glossika: Learning Modes & Features

[Typing] Glossika talks a lot about speaking skills, but how does typing help me speak better? How I can benefit from it?

Written by Sheena Chen
Updated over a week ago

[Typing] What's the best way to do typing practice?

Tips to do typing practice!

Written by Sheena Chen
Updated over a week ago

[Typing] I'm a complete beginner and I don't know how to type. What should I do?

Don't worry, we've thought out this process for all levels of learners!

Written by Sheena Chen
Updated over a week ago

[Dictation] What does dictation mean? How do I benefit from it?

Written by Sheena Chen
Updated over a week ago

[Recording] How do I turn on the recording function?

Written by Sheena Chen
Updated over a week ago

[Recording] Where can I listen to my own recordings? Can I remove the recordings that I'm not satisfied with?

Written by Sheena Chen
Updated over a week ago

[Recording] What can I do with my recording files?

Written by Sheena Chen
Updated over a week ago

[Recording] Why doesn't Glossika let me listen to my recordings right after I recorded it during my training session?

It's really a debate between accuracy vs. fluency.

Written by Sheena Chen
Updated over a week ago

[Recording] Why there are two transcription for my recording practice?

Pronunciation and Phonics

Written by Sheena Chen
Updated over a week ago

[Interpretation] When can I see the Interpretation practice?

Written by Sheena Chen
Updated over a week ago

[Memory] How does my memory data get updated?

We use the newest learning algorithm and several variations to predict your memory strength.

Written by Sheena Chen
Updated over a week ago

[Review] What's the red dot on the review button on my progress page, and what should I do with it?

Written by Sheena Chen
Updated over a week ago

[Review] What's the best way to review items that I've learned before?

We recommend that you do your review items first before learning new items.

Written by Sheena Chen
Updated over a week ago

How does "favorite" work?

Written by Sheena Chen
Updated over a week ago

What does "easy sentences" mean?

Written by Sheena Chen
Updated over a week ago

What does "hide this course" mean?

Written by Sheena Chen
Updated over a week ago

Account & Subscription

I used Facebook / Google to register. How do I set my password so I don't have to login to those services first?

Written by Sheena Chen
Updated over a week ago

Looking for Glossika Free Trial?

Take advantage of our 7-day Premium Trial offer!

Written by Claudia Chen
Updated over a week ago

How to delete my Glossika account?

Written by Claudia Chen
Updated over a week ago

Glossika's 3 pricing plans

Pro monthly, Pro Annual, and Enterprise

Written by Claudia Chen
Updated over a week ago

How secure is my credit card information?

Written by Claudia Chen
Updated over a week ago

How do I know if my transaction was successful?

Written by Claudia Chen
Updated over a week ago

How do I upgrade my monthly plan to the yearly plan?

Written by Claudia Chen
Updated over a week ago

How do I change my yearly plan to the monthly plan?

Written by Claudia Chen
Updated over a week ago

Will I lose data if I cancel the subscription?

Written by Sheena Chen
Updated over a week ago

Can I resubscribe after I've unsubscribed to the Glossika email?

Written by Claudia Chen
Updated over a week ago

How come my transaction failed?

Written by Claudia Chen
Updated over a week ago

Do you accept paypal, other than credit card payments?

Written by Claudia Chen
Updated over a week ago

How do I cancel my subscription?

Written by Claudia Chen
Updated over a week ago

Do I get a refund when I cancel my annual plan?

Written by Claudia Chen
Updated over a week ago

How long will it take to get my refund?

Written by Claudia Chen
Updated over a week ago

Technical Support

I'm using Glossika on a smartphone, but the audio doesn't playback continuously. Instead, I must keep clicking the player for it to work.

Written by Claudia Chen
Updated over a week ago

Why do I see the "server error" message? How to fix it?

Written by Sheena Chen
Updated over a week ago

Where is the Glossika App?

Written by Sheena Chen
Updated over a week ago

Can I use Glossika on both computers and smartphones?

Written by Claudia Chen
Updated over a week ago

How do I allow access to my microphone on the browser?

Written by Sheena Chen
Updated over a week ago