Help Center (English Version)

39 articles in this collection
Written by Sheena Chen and Claudia Chen

Glossika Skills Tree Explanation

What are the skills?

Written by Sheena Chen
Updated over a week ago

Using Glossika: General

How long does it take to learn your new language?

Ask yourself: Is this a language you previously learned before? How different is this language from your native language?

Written by Sheena Chen
Updated over a week ago

How do I open a new course?

Written by Sheena Chen
Updated over a week ago

How do I delete/start over a course over?

Written by Sheena Chen
Updated over a week ago

Why is there low and high in each CEFR level?

It's simply a way to break up the large amount of vocabulary and patterns to learn.

Written by Sheena Chen
Updated over a week ago

What is the placement test? Can I do it again if I already start my course?

Written by Sheena Chen
Updated over a week ago

How many learning items does Glossika have for each languages?

Every language has a growing number of learning items.

Written by Sheena Chen
Updated over a week ago

What dialect does Glossika provide for Irish?

The Irish dialect you hear on Glossika is the Central Connemara dialect.

Written by Sheena Chen
Updated over a week ago

What does Rep mean? Why calculate the number of Reps?

Rep is used to calculate and evaluate your learning progress.

Written by Claudia Chen
Updated over a week ago

Can I turn topics on/off anytime?

We have 149 topics available.

Written by Sheena Chen
Updated over a week ago

How to Use Glossika to Learn a New Language?

We recommend that you make use of the "full practice' mode in order to learn actively.

Written by Sheena Chen
Updated over a week ago

Is Glossika suitable for absolute beginners?

Written by Sheena Chen
Updated over a week ago

How do I report (a problem) on sentences?

Written by Claudia Chen
Updated over a week ago

Why is there a green/yellow/red dot on the progress page?

The dots indicate your learning progress!

Written by Sheena Chen
Updated over a week ago

Why is there emoji before sentences? What is the (↑) in front of "you"?

Emoji help putting things in context!

Written by Sheena Chen
Updated over a week ago

Using Glossika: Learning Modes & Features

[Setting] Can I adjust the speed of the audio?

Yes, you can adjust the speed of audio in Settings.

Written by Claudia Chen
Updated over a week ago

[Setting] Where can I adjust my session setting?

Written by Sheena Chen
Updated over a week ago

[Typing] How does typing help me speak better? What's the best way to do it?

Written by Sheena Chen
Updated over a week ago

[Dictation] What does dictation mean? What does "take a peek" mean?

You can click on the "take a peek" button to unblur the foreign language as a cue.

Written by Sheena Chen
Updated over a week ago

[Typing] I'm a complete beginner and I don't know how to type the original script. What should I do?

Don't worry, we've thought out this process for all levels of learners.

Written by Sheena Chen
Updated this week

[Recording] How do I turn on the recording function?

Written by Sheena Chen
Updated over a week ago

[Recording] Where can I listen to my own recordings? Can I remove the recordings that I'm not satisfied with?

Written by Sheena Chen
Updated over a week ago

[Recording] What can I do with my recording files?

Written by Sheena Chen
Updated over a week ago

[Recording] Why doesn't Glossika let me listen to my recordings right after I recorded it during my training session?

It's really a debate between accuracy vs. fluency.

Written by Sheena Chen
Updated over a week ago

[Memory] How does my memory data get updated?

We use the newest learning algorithm and several variations to predict your memory strength.

Written by Sheena Chen
Updated over a week ago

[Review] What's the best way to review items that I've learned before?

We recommend that you do your review items first before learning new items.

Written by Sheena Chen
Updated over a week ago

What does the heart icon mean? Where can I access the sentences that I mark favorite?

Written by Sheena Chen
Updated over a week ago

How to skip a sentence if it's too easy? Can I un-mark a sentence from the easy list?

Written by Sheena Chen
Updated over a week ago

What does "hide this course" mean? How to reactivate the hidden course?

Written by Sheena Chen
Updated over a week ago

Account & Subscription

Glossika's 3 pricing plans

Pro monthly, Pro Annual, and Enterprise

Written by Claudia Chen
Updated over a week ago

How do I cancel my subscription? Do I get a refund if I cancel my monthly/annual plan?

Written by Claudia Chen
Updated over a week ago

Will I lose data if I cancel the subscription?

Written by Sheena Chen
Updated over a week ago

I used Facebook / Google to register. How do I set my password so I don't have to log in to those services first?

Written by Sheena Chen
Updated over a week ago

How to delete my Glossika account?

Written by Claudia Chen
Updated over a week ago

How secure is my credit card information?

Written by Claudia Chen
Updated over a week ago

How come my transaction failed?

Written by Claudia Chen
Updated over a week ago

Do you accept PayPal, other than credit card payments?

Written by Claudia Chen
Updated over a week ago

Technical Support

iOS devices can’t load sentences / keep seeing error messages

Please follow the steps to reset your iOS device.

Written by Sheena Chen
Updated over a week ago

Where is the Glossika App? Does Glossika work on mobile phones?

Written by Sheena Chen
Updated over a week ago