Help Center (English Version) | Glossika Help Center

Help Center (English Version)

48 articles in this collection
Written by Sheena Chen and Claudia Chen

Where is the Glossika App?

Written by Sheena Chen
Updated over a week ago

Can I replay a training session?

On the session completed page, click the "replay session" button to replay the current session.

Written by Sheena Chen
Updated over a week ago

I used Facebook / Google to register. How do I set my password so I don't have to login to those services first?

Written by Sheena Chen
Updated over a week ago

Where can I find "favorite" sentences?

Can't find "favorite" sentences?

Written by Sheena Chen
Updated over a week ago

How do I change my source language?

I don't know where to change my source language.

Written by Sheena Chen
Updated over a week ago

How do I reset my progress and reps? Can I set my reps to zero?

Written by Sheena Chen
Updated over a week ago

Managing my account

I forgot my password. How do I reset it?

Written by Claudia Chen
Updated over a week ago

How to delete my account?

Written by Claudia Chen
Updated over a week ago

Using Glossika

What languages does Glossika have?

We have 65 languages available!

Written by Claudia Chen
Updated over a week ago

How long does it take to learn your new language?

Ask yourself: Is this a language you previously learned before? How different is this language from your native language?

Written by Sheena Chen
Updated over a week ago

Is Glossika suitable for absolute beginners?

Written by Sheena Chen
Updated over a week ago

How does Glossika deliver my learning content? Is there a training schedule?

Learn how Glossika delivers your learning content.

Written by Sheena Chen
Updated over a week ago

Why is there emoji before sentences?

Emoji help putting things in context!

Written by Sheena Chen
Updated over a week ago

Number of Sentences Affects Your Source Language

Written by Claudia Chen
Updated over a week ago

What are Extended Learning Tools?

Choose from Typing, Dictation, Choice and Fill in the Blanks!

Written by Sheena Chen
Updated over a week ago

Download Offline Sessions

Even when you're offline, your language training stays on track.

Written by Sheena Chen
Updated over a week ago

How to Use

What does Rep mean? Why calculate the number of Reps?

Rep is used to calculate and evaluate your learning progress.

Written by Claudia Chen
Updated over a week ago

Settings: Fine-tune the Features that Suit You the Best

Adjust audio speed, interval between sentences, reset preferences, and many more...

Written by Sheena Chen
Updated over a week ago

How to give feedback after my training sessions?

It all depends on how well you say it!

Written by Sheena Chen
Updated over a week ago

How to Do Glossika Training effectively?

The more mumbling you do, the better you’ll get.

Written by Sheena Chen
Updated over a week ago

How does Glossika determine my level?

Written by Claudia Chen
Updated over a week ago

Features & Settings

How to Get the Most out of your Glossika Subscription

Find out more to enhance your training right away!

Written by Sheena Chen
Updated over a week ago

Can I adjust the speed of the audio?

Yes, you can adjust the speed of audio in Settings.

Written by Claudia Chen
Updated over a week ago

How to Use Glossika's Recording Function

Hear your recordings to see how much you've improved!

Written by Claudia Chen
Updated over a week ago

How do I report (a problem) on sentences?

Written by Claudia Chen
Updated over a week ago

What's Weekly Progress Report?

Written by Claudia Chen
Updated over a week ago

Devices

Can I use Glossika on both computers and smartphones?

Written by Claudia Chen
Updated over a week ago

Free Trial

Looking for Glossika Free Trial?

Take advantage of our 7-day Premium Trial offer!

Written by Claudia Chen
Updated over a week ago

Which courses are free? Do free courses require subscription?

Written by Claudia Chen
Updated over a week ago

Will free courses always be available?

Written by Claudia Chen
Updated over a week ago

Subscription

Glossika's 3 pricing plans

Pro monthly, Pro Annual, and Enterprise

Written by Claudia Chen
Updated over a week ago

How do I know if my transaction was successful?

Written by Claudia Chen
Updated over a week ago

How do I upgrade my monthly plan to the yearly plan?

Written by Claudia Chen
Updated over a week ago

How do I change my yearly plan to the monthly plan?

Written by Claudia Chen
Updated over a week ago

Can I resubscribe after I've unsubscribed to the Glossika email?

Written by Claudia Chen
Updated over a week ago

Will I lose data if I cancel the subscription?

Written by Sheena Chen
Updated over a week ago

Payment

How come my transaction failed?

Written by Claudia Chen
Updated over a week ago

Do you accept paypal, other than credit card payments?

Written by Claudia Chen
Updated over a week ago

Refund

How do I cancel my subscription?

Written by Claudia Chen
Updated over a week ago

Do I get a refund when I cancel my annual plan?

Written by Claudia Chen
Updated over a week ago

How long will it take to get my refund?

Written by Claudia Chen
Updated over a week ago

Security

How secure is my credit card information?

Written by Claudia Chen
Updated over a week ago

Technical Difficulties

I can't open the website.

Written by Claudia Chen
Updated over a week ago

My session is frozen.

Written by Claudia Chen
Updated over a week ago

I'm using Glossika on a smartphone, but the audio doesn't playback continuously. Instead, I must keep clicking the player for it to work.

Written by Claudia Chen
Updated over a week ago

How do I allow access to my microphone on the browser?

Written by Sheena Chen
Updated over a week ago

Downloading offline sessions on iOS devices.

Having troubles? Take our advice!

Written by Sheena Chen
Updated over a week ago

Can't get your offline session download in the email?

Written by Sheena Chen
Updated over a week ago