Help Center (English Version)

81 articles in this collection
Written by Sheena Chen, Claudia Chen, and Tess Yang

Using Glossika: General

[iOS app] [placement test] How can I adjust my sentence level in Glossika?

Are sentences too easy or too hard? Here’s how to adjust the language level of sentences in Glossika.

Written by Tess Yang
Updated over a week ago

What is the ''weekly progress report'' for?

To keep track of your learning progress

Written by Tess Yang
Updated over a week ago

Does Glossika have iOS/Android app yet?

Written by Tess Yang
Updated over a week ago

Does Glossika offer any free resources?

E-books, blogs, and Glossika's youtube channel

Written by Tess Yang
Updated over a week ago

Does Glossika offer grammar courses?

No — you should have a basic grasp on grammar before starting Glossika

Written by Tess Yang
Updated over a week ago

[iOS app] What happens if I flag a sentence?

Written by Tess Yang
Updated over a week ago

[iOS app] Can I turn topics on/off at any time?

Can I turn topics on/off at any time?

Written by Tess Yang
Updated over a week ago

[iOS app] Can I use the app offline?

Written by Tess Yang
Updated over a week ago

[iOS app] How do I download Glossika’s iOS app?

Written by Tess Yang
Updated over a week ago

[iOS app] How do I report problems with sentences?

What to do if you find an error

Written by Tess Yang
Updated over a week ago

[iOS app] What devices are compatible with Glossika?

Written by Tess Yang
Updated over a week ago

[iOS app] How many interface languages do the Glossika app support?

Written by Tess Yang
Updated over a week ago

[iOS app] Does Glossika have an Android app?

Written by Tess Yang
Updated over a week ago

[iOS app] How many languages can I study on Glossika?

Written by Tess Yang
Updated over a week ago

Is Glossika suitable for absolute beginners?

It depends on which language(s) you speak and want to learn.

Written by Sheena Chen
Updated over a week ago

How long does it take to learn your new language?

Awhile. Depending on your specific goals, it might take more or less time.

Written by Sheena Chen
Updated over a week ago

How can I use Glossika to learn a new language?

We recommend that you make use of the "full practice' mode in order to learn actively.

Written by Sheena Chen
Updated over a week ago

How do I start/add a new course?

Set up a new language course and begin studying

Written by Sheena Chen
Updated over a week ago

What is a "rep"? Why calculate them?

Reps are used to calculate and evaluate your learning progress.

Written by Claudia Chen
Updated over a week ago

How many learning items does Glossika have for each language?

Every language has a growing number of learning items.

Written by Sheena Chen
Updated over a week ago

Can I turn topics on/off at any time?

We have 149 topics available.

Written by Sheena Chen
Updated over a week ago

How do I report problems with sentences?

Written by Claudia Chen
Updated over a week ago

Why are there emojis before some sentences? What does (↑) in front of "you" mean?

Emoji help putting things in context!

Written by Sheena Chen
Updated over a week ago

Why is there a "low" and "high" version of each CEFR level?

This distinction simply helps us spread out the vocabulary/sentence patterns that users learn

Written by Sheena Chen
Updated over a week ago

What dialect does Glossika provide for Irish?

The Irish dialect you hear on Glossika is the Central Connemara dialect.

Written by Sheena Chen
Updated over a week ago

What's the most effective way to train on Glossika?

The more mumbling you do, the better you’ll get.

Written by Sheena Chen
Updated over a week ago

Will free courses always be available?

Yes, they'll always be free.

Written by Claudia Chen
Updated over a week ago

Which courses are free? Do free courses require subscription?

Written by Claudia Chen
Updated over a week ago

Using Glossika: Learning Modes & Features

How do I remove sentences from my easy list?

**Warning: this process is non-reversible

Written by Tess Yang
Updated over a week ago

[iOS app] [daily goals] How do I set daily ‘’Learn New Items’’ and ‘’Review’’ goals?

To set or adjust your daily goals (reps)

Written by Tess Yang
Updated over a week ago

[iOS app] Download Glossika Sessions for Offline Use

Introducing Offline Mode for Our iOS app

Written by Tess Yang
Updated over a week ago

[iOS app] [Setting] How can I adjust the audio speed of Glossika’s sentences?

Are sentences playing too fast or slow for you? Here’s how to adjust Glossika’s audio speed.

Written by Tess Yang
Updated over a week ago

[Review] How does the collection list work?

Why is my review mode grayed out? How can I change Review modes?

Written by Tess Yang
Updated over a week ago

[Daily Goals] How can I set daily goals?

This setting is available for your course dashboard.

Written by Tess Yang
Updated over a week ago

[iOS app] [Vocabulary]Glossika offers a “Vocabulary” feature for learning English and Thai, but I don’t see it on the app.

Written by Tess Yang
Updated over a week ago

[iOS app] [Story] I’m learning German and I use the “Story” feature. Is it available on the app?

Written by Tess Yang
Updated over a week ago

[iOS app] How do I skip a sentence that's too easy?

Marking sentences as “easy”

Written by Tess Yang
Updated over a week ago

[iOS app] Will sentences that get marked as “easy” show up in my review sessions?

Written by Tess Yang
Updated over a week ago

[iOS app] Where can I find sentences marked as easy?

Where do those sentences go?

Written by Tess Yang
Updated over a week ago

[iOS app] How do I remove sentences from my easy list?

Written by Tess Yang
Updated over a week ago

[iOS app] [Dictation] What is ''dictation'' practice?

Type what you hear — click "take a peek" if you need a hint

Written by Tess Yang
Updated over a week ago

[iOS app] How do I switch between session modes (Full-practice and Listening-only) on the app?

Written by Tess Yang
Updated over a week ago

[iOS app] [Review] How the collection list works?

Why is my review mode grayed out? How can I change Review modes?

Written by Tess Yang
Updated over a week ago

[iOS app] Where can I find my recordings?

Written by Tess Yang
Updated over a week ago

[iOS app] Can I use the app without interacting with the screen? I just want to listen to the audio.

Written by Tess Yang
Updated over a week ago

[iOS app] Can I download the audio and/or text from the app?

Written by Tess Yang
Updated over a week ago

[iOS app] Will my learning progress transfer to the app?

Written by Tess Yang
Updated over a week ago

What is the "skills" tree?

An overview of the language skills you'll learn on Glossika.

Written by Sheena Chen
Updated over a week ago

Why is there a green/yellow/red dot on the progress page?

The dots indicate your learning progress!

Written by Sheena Chen
Updated over a week ago

How do I delete/hide/restart a course?

**Warning: this process is non-reversible

Written by Sheena Chen
Updated over a week ago

What does "hide this course" mean? How can I reactivate a hidden course?

Remove languages you're not training from your "Overview" page — your progress will be saved.

Written by Sheena Chen
Updated over a week ago

[Setting] How can I adjust my session settings?

Enter a training session and then click the three-dot icon in the top-right corner of your screen.

Written by Sheena Chen
Updated over a week ago

[Setting] Can I adjust the playback speed of Glossika's audio?

Yes! You can do so from the in-session settings menu.

Written by Claudia Chen
Updated over a week ago

How to skip a sentence if it's too easy?

Marking sentences as “easy”

Written by Sheena Chen
Updated over a week ago

What does the heart icon mean? Where can I access my "favorited" sentences?

The heart icon lets you favorite sentences you love.

Written by Sheena Chen
Updated over a week ago

[Memory] How does my memory data get updated?

We use an updated learning algorithm to predict your memory strength.

Written by Sheena Chen
Updated over a week ago

[Recording] How do I turn on the recording function?

Enable it from the in-session settings menu

Written by Sheena Chen
Updated over a week ago

[Recording] Where can I review/edit my recordings?

Recording files are saved on your "Memory" page

Written by Sheena Chen
Updated over a week ago

[Recording] What can I do with my recording files?

Written by Sheena Chen
Updated over a week ago

[Recording] Why doesn't Glossika let me listen to my recordings during my training session?

We do — but don't go overboard with this

Written by Sheena Chen
Updated over a week ago

[Review] What's the best way to review items that I've learned before?

Just do your reviews each day, and we'll handle the rest!

Written by Sheena Chen
Updated over a week ago

[Typing] How does typing help me speak better? What's the best way to do it?

Try to connect the sound of a language to its letters.

Written by Sheena Chen
Updated over a week ago

[Typing] I'm a complete beginner and I don't know how to type in my language. What should I do?

That's alright; we've got you covered.

Written by Sheena Chen
Updated over a week ago

[Dictation] What is ''dictation'' practice? What does "take a peek" mean?

Type what you hear — click "take a peek" if you need a hint

Written by Sheena Chen
Updated over a week ago

Account

If I unsubscribe from Glossika's newsletter, can I resubscribe later?

Of course! You can subscribe again at anytime.

Written by Tess Yang
Updated over a week ago

Does Glossika offer a free trial?

Yes! We offer a 7-day free trial. No credit card necessary.

Written by Tess Yang
Updated over a week ago

[iOS app] I subscribed to Glossika on the web version. However, the app is asking me to upgrade.

Written by Tess Yang
Updated over a week ago

How long will it take to get my refund?

3-10 days, in the majority of cases.

Written by Tess Yang
Updated over a week ago

Will I get a refund if I cancel my annual plan?

Yes — so long as you cancel within 60 days of purchase.

Written by Tess Yang
Updated over a week ago

[iOS app] Can I merge two accounts?

Written by Tess Yang
Updated over a week ago

[iOS app] I originally used an Apple ID to log in, but now I want to use an email address + password instead. Is this possible?

Written by Tess Yang
Updated over a week ago

[iOS app] Will I get charged after the 7-day free trial ends?

Written by Tess Yang
Updated over a week ago

I used Facebook / Google to register. How can I transition to a standalone Glossika account?

Written by Sheena Chen
Updated over a week ago

How do I delete my Glossika account?

Navigate to your profile page, click "delete account"

Written by Claudia Chen
Updated over a week ago

Will I lose my progress if I cancel my subscription?

Written by Sheena Chen
Updated over a week ago

Technical Support

[iOS app] What happens to my learning progress if my internet suddenly fails?

Written by Tess Yang
Updated over a week ago

[iOS app] My app is freezing. What should I do?

Written by Tess Yang
Updated over a week ago

[iOS app] I received an app update notice. What should I do?

Written by Tess Yang
Updated over a week ago

[iOS app] How to contact your customer service team?

Written by Tess Yang
Updated over a week ago

Recording not working on Safari? How to allow Glossika access to my microphone?

Glossika’s recording feature currently only works on Safari if your iOS version is 13.3.

Written by Sheena Chen
Updated over a week ago

Recording not working on Chrome?

Chrome settings > privacy and security > site settings > microphone > Glossika > allow

Written by Sheena Chen
Updated over a week ago