Glossika

Tess Yang

Sami Calonkey

Sheena Chen

FAQs

Adding a new course, taking the placement test, and getting started

Step 1: Setting up your first course on Glossika

A walk through of our customizable in-session settings menu

Step 2: Personalizing your Glossika experience

Plus a behind-the-scenes look at how Glossika strengthens your memory

Step 3: How the "Learn New" and "Learn Review" buttons work

What you should know about how Glossika works.

Step 4: The most effective way to train on Glossika

A look at the memory tab, the topics tab, and Glossika's skill trees

Step 5: A peek behind the scenes

Nope! Here's what you're accomplishing on Glossika.

Wait… am I just repeating random sentences?

Repetition yields confidence, and that eventually leads to fluency.

What sort of growth to expect over time?

Glossika Quickstart Guide

The more mumbling you do, the better you’ll get.

What's the most effective way to train on Glossika?

Single-language options, multi-language options, and enterprise options

What's the difference between a pro plan and a basic plan?

No, you will not be charged unless you manually choose to subscribe.

Will I be charged after my 7-day free trial ends?

Every language has a growing number of learning items.

How many learning items does Glossika have for each language?

We generally don't recommend Glossika for beginners.

Is Glossika suitable for absolute beginners?

We use an updated learning algorithm to predict your memory strength.

[Memory] How does my memory data get updated?

Just do your reviews each day, and we'll handle the rest!

[Review] What's the best way to review items that I've learned before?

No — you should have a basic grasp on grammar before starting Glossika

Does Glossika offer grammar courses?

E-books, blogs, and Glossika's youtube channel

Does Glossika offer any free resources?

Currently, 9 languages are available to study, completely for free.

Which courses are free? Do free courses require a subscription or always be available?

download the ''Glossika's Android app'' on the Google Play Store

How do I download the iOS app or the Android app?

How to contact your customer service team?

Claudia Chen

A bit more about Glossika

Set up a new language course and begin studying

How do I start/add a new course?

We recommend that you make use of the "full practice" mode to learn more actively.

How can I use Glossika to learn a new language?

We recommend that you make use of the "full practice' mode in order to learn actively.

How can I switch between training modes?

Reps are used to calculate and evaluate your learning progress.

What is a "rep"? Why calculate them?

A while. Depending on your specific goals, it might take more or less time.

How long does it take to learn your new language?

Like riding a bike, we think languages are best learned via direct practice.

Why doesn't Glossika teach grammar?

Why is there a “low” and “high” version of each level?

Which Irish dialect?

Questions related to how Glossika’s website/apps work

Using Glossika: General

Are sentences too easy or too hard? Here’s how to adjust the language level of sentences in Glossika.

[placement test] What it is, and how to retake it to adjust sentence levels?

[Daily Goals] How can I set daily ‘’Learn New Items’’ and ‘’Review’’ goals?

How do I change review modes? What is the Collection list for?

[Review] How does the collection list work?

[Offline mode]  How to Download Sessions for Offline Use

A ''gloss''  is kind of like a bullet-point translation.

[Glosses] What are glosses?

How to make your target language appear first

[Swap language order] (iOS/Android)

Start a session, open your settings menu, click "Play Audio", and voilà!

[sentence repeat]How to repeat sentences more/less? (iOS/Android)

[Custom list] (on the iOS & Android app)

[Hide] How to remove a sentence from my Glossika routine

**Warning: this process is non-reversible

[Easy] How do I remove sentences from my easy list?

The heart icon lets you favorite sentences you love.

[favorite/hearted] What does the heart icon mean? Where can I access my "favorited" sentences?

What to do if you find an error in sentences

[report errors] How do I report problems with sentences? What happens if I flag a sentence?

[Weekly Report] What is the ''weekly progress report'' for?

Can I use the app without interacting with the screen? I just want to listen to the audio.

Will my learning progress transfer to the app?

Enter a training session and then click the three-dot icon in the top-right corner of your screen.

[Settings] How do I adjust the audio speed of Glossika’s sentences?

Enable it from the in-session settings menu

[Recording] How do I turn on Glossika's recording function?

Recording files are saved on your "Memory" page

[Recording] Where can I find/ review/ edit my recordings?

Currently, you may review them or delete them.

[Recording] What can I do with my recording files?

We do — but we recommend that you don't

[Recording] Why doesn't Glossika let me listen to my recordings during my training session?

Try to connect the sound of a language to its letters.

[Typing] How does typing help me speak better? What's the best way to do it?

[Typing] I'm a complete beginner and I don't know how to type in my language. What should I do?

Type what you hear — click "take a peek" if you need a hint

[Dictation] What is ''dictation'' practice? What does "take a peek" mean?

Why are there emojis before some sentences? What does (↑) in front of "you" mean?

Dashboard > click your language > Course Management

How can I delete or restart a course?

Using Glossika: Learning Modes & Features

Questions related to billing/payment and your account

Account & Billing

Profile/account page --> reset password --> follow email instructions

How can I change my password?

Can I merge two accounts?

How to change your account type to a standalone one on the Glossika website, the iOS app, or the Android app

I used Facebook / Google / Apple ID to register. How can I transition to a standalone Glossika account?

Make sure you didn't accidentally create a separate iOS account!

I subscribed via Glossika's website, but the app is asking me to upgrade.

[Account] I made a typo! How can I update the email of my Glossika account?

Note: There is no way to un-delete an account or recover progress from a deleted account.

How do I delete my Glossika account?

 Deleting an account, changing a password, etc

Managing your account 

How to upgrade/downgrade your Glossika subscription

Nope! We'll hold onto your progress for you.

Will I lose my progress if I cancel my subscription?

Yes — so long as you cancel within 60 days of purchase.

Will I get a refund if I cancel my annual plan?

How long will it take to get my refund?

Find your order details through the App Store or Google Play Store

[In-app purchase] How to check my subscription record?

How do I cancel my subscription? Do I get a refund if I cancel my monthly/annual plan?

 Payment methods, invoice claims, changing a subscription, etc

Managing your subscription

We'll review the issue right away and keep you updated.

How to Report an Error on the iOS/Android App?

What happens to my learning progress if my internet suddenly fails?

Resolve "Access Denied" due to failed Cloudflare Turnstile verification.

Troubleshooting - error messages and solutions

I received an app update notice. What should I do?

Chrome settings > privacy and security >  site settings > microphone > Glossika > allow

Recording not working on Chrome?

A record of app versions and release notes

[Update] Backlog of iOS/Android App Versions

In device settings, set "app battery usage" to "unrestricted"

[Android app] Audio stops when the screen shuts off (Android 7-14)

[Android app] Can't download the Glossika Android app?

Solutions to problems that some users experience

Technical Support

Glossika Blog

Glossika Site

Invite Friends

Find answers and get help from Intercom Support and Community Experts

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